At petzonespot (http://www.petzonespot.com), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our pet supplies e-commerce platform, including all related media, channels, mobile sites, and applications (collectively, the “Site”). Please read this policy carefully. If you do not agree with any of its terms, please stop using the Site.
We may update this policy at any time. Changes take effect immediately upon posting, and continued use of the Site after any revision constitutes your acceptance of the updated terms. We encourage you to review this page periodically.
Information We Collect
| Type | Details | How We Collect It |
|---|---|---|
| Personal Data | Name, shipping address, email, phone number, and pet details (breed, size, age, health preferences) | Voluntarily provided when creating an account, placing an order, or interacting with the Site |
| Derivative Data | IP address, browser/OS type, access times, pages viewed, device name/type, country, and preferences | Collected automatically via server logs and device data |
| Financial Data | Credit card number, card brand, expiration date | Collected during purchases, returns, or exchanges to process transactions |
⚠️ Note: While providing personal data is optional, doing so may limit access to certain features such as personalized recommendations and order tracking.
Cookies & Tracking Technologies
| Cookie Type | Purpose | Personal Data Access? |
|---|---|---|
| Advertising Cookies | Deliver pet supplies-related online ads | ❌ No — neither we, advertisers, nor partners can access personally identifiable information |
| Remarketing Cookies | Show ads for pet products you’ve recently viewed; enable special offers to encourage return visits | ❌ No — processes are anonymized |
| Affiliate Cookies | Compensate partners who promote our pet supplies on commission | ❌ No — managed by third-party affiliate networks with no personal identification |
Disabling Cookies
You can block cookies through your browser settings. However, this may limit certain Site features such as personalized product suggestions and saved cart items. Non-essential cookies expire after a set period. For more details, visit the ICO website or Google Cookie Policy.
Contact Us
For any privacy-related inquiries or concerns:
| 📍 Address | UNIT 60 3/F YAU LEE CTR NO.45 HOI YUEN RD KWUN TONG HONG KONG |
| 📞 Phone | +852 68802246 (Mon–Fri, 08:00–17:00 UTC+8) |
| [email protected] | |
| 🕐 Response Time | Within 24 hours on business days |
Last updated: 2026 | © petzonespot — Pet Supplies You Can Trust